Frequently Asked Questions

Everything you need to know about your Timber Rattlers gear.

How long does shipping take for custom team jerseys?

Standard shipping typically takes 5-7 business days, while custom jersey orders require an additional 10-14 days for production and personalization before dispatch.

What is your return policy for sports equipment?

We offer a 30-day return policy on all unused equipment in its original packaging. Please note that customized apparel and final sale items are not eligible for return.

Do you offer international shipping?

Yes, Timber Rattlers ships worldwide. Shipping costs and delivery timelines vary by country and will be calculated at checkout.

How can I track my order status?

Once your order is shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I ensure I am ordering the correct size?

We provide a detailed Size Guide on every product page. We recommend measuring a similar garment you own and comparing it to our charts for the most accurate fit.